CAREssentials

Hey Pet Parent 💛

Thanks for choosing PETLY London —where style, comfort, and your pet’s wellbeing are always top of mind. To help you get the most out of your accessories, here are a few gentle reminders to keep things safe, stylish, and long-lasting:

✅ Fit First

A proper fit means happier pets and safer adventures. Please double-check your sizing before use to ensure your cat or dog is comfy and secure. Need help? Just email us at hello@wearepetly.com—we’re always happy to advise!

👀 Keep an Eye on Wear & Tear

All accessories age with time and play. Give your gear a regular once-over—if you notice any signs of wear, it might be time to upgrade to keep your pet safe and supported.

🐕 Every Pet is Different

While our accessories are designed for everyday wear, we know some pets like to take things to the next level! If your pet is a strong puller or has a habit of chewing or scratching, this may affect the product's lifespan. Please note that we can’t offer replacements or refunds for damage caused by rough use.

🧵 Know Your Collection

Our SNUG.PUP collection is designed with comfort and cuteness in mind—perfect for small to medium pets and light use. For sturdier support, check out our WONDER.WAG collection, ideal for larger breeds or more active pups. Choose what best suits your pet’s personality and play style!

🧼 Care Instructions

For long-lasting style, we recommend hand washing with a mild detergent at temperatures below 30°C. A little care goes a long way.

📌 Just So You Know...

While we design with love and test with care, PETLY London isn’t legally responsible for how our accessories are used. We update our care and safety advice from time to time, so feel free to check in regularly.

Thanks for being part of The Petly Pack—we’re so happy to be on this journey with you and your four-legged friend.

With love and pawprints,
Team Petly 🐾